Healey Care Ltd. Mission Statement

Our mission is to provide high quality, individual support services designed to embrace diversity, promote wellbeing and provide positive outcomes and life experiences for the people we support. Our core values are person centered;

'Hear Me' - We strive to be flexible and responsive by embracing the people we support, actively listening and putting their needs & wishes first. Openness and honesty, respect and equality are the values we base our approach on.

'Every Moment has Potential' - Through facilitating person centered thinking, Positive Behavioral Support and social inclusion, we aim to enhance a person's quality of life by improving their health & wellbeing, supporting relationships, exploring employment or meaningful alternatives and celebrating personal achievements with people.

'Encourage My Development' - We endeavor to support people to make informed choices and stay in control of their lives, whatever their circumstances. We support everyone's right to take positive risks and to live as independently as possible, whatever their additional needs. We champion & protect the human rights of those people we support who may not have differing levels of capacity. People actively engage with our wider community and have
a real sense of personal identity in their neighborhoods.

We have a clear vision and plan to reduce the use of restrictive practices within our services, in direct acknowledgement of the N.H.S. Transforming Care Programme. Manager's and front-line staff will endeavor to work together to ensure that the use of coercive &
restrictive practice is minimized & the misuse of restraint is prevented. The use of restrictive techniques will be assessed & planned to meet the specific needs of the individual. Any restrictive practice requires clear justification, this will be evidenced and al of our support
teams are accountable for their practice.

Our staff teams are essential in delivering responsive and consistent service for people. A strong value base, focus on kindness and building relationships, supervision, training and personal support al equate to developing the right attributes, behaviours and attitude from our employees, who are the defining key to our high quality care and support.